LOVE WAKING UP & SEEING EVERYTHING
Sorry it has taken me so long to write and thank you and your staff for the terrific job on my laser surgery.
Although my near-sightedness was on the mild side, I was just as nervous and concerned about surgery as someone with a severe case. I did quite a bit of shopping around before I came to you, and I was very impressed your office. Everyone I came in contact with was genuinely friendly, open and professional. I never felt like I was getting a “hard sell,” and everyone took the time to answer my questions with kindness and consideration.
But I think the final thing that convinced me was watching a procedure. I felt that if you were confident enough to let me watch you perform a surgery, I could have confidence in you. Plus, it was fascinating! It went a long way to relieving my fears of surgery as well.
I am really enjoying my new more-than-perfect eyesight. I just love waking up every morning and seeing everything instead of fumbling to the bathroom to put in my “eyes.”
Doctor Wallace says:
Elizabeth, I couldn’t have said it better myself! I am a firm believer in candor, disclosure, and total accountability between doctor (or surgeon) and patient. Particularly where LASIK is concerned, I recognize that everyone who comes in for consultation has a lot of fear about the process. By offering to display our work, we do take a great deal of the mystery (and the unknown) out of the process. In most cases this helps people gain comfort with us and with the prospect of having care themselves.
Thank you again, and enjoy your new vision!