I FELT VERY CARED FOR & SUPPORTED

This was the best experience from the very beginning to the very end.  A friend of mine had her eyes done by Dr. Wallace and I scheduled an appointment to see if I was even a candidate.  By coincidence, I met Dr. Devgan at work.  We sat and talked about the procedure for probably 30 minutes, which helped with my comfort level.  I have worn contacts since 11 and they were a part of my routine.  They didn’t bother me so this would be a nice to have operation, not a need to have.  I went to my appointment and the office greeted me like I was an old friend.  Dr. Devgan said I was coming to the office and they were all excited to see me!  It turns out that I was the best kind of candidate.  Karen worked with me to get me on the books very quickly and very easily.  The office was very thorough in explaining every detail of the process, which is quite easy actually.  The price was very reasonable.  I thought it was going to be a break the bank procedure, but I worked out the math and within six years of contact and glasses wear, I would be even.  The day of the surgery, my parents brought me.  Dr. Wallace is so friendly and outgoing.  He and everyone in the office made them feel right at home.  They were so cute finding extra chairs to squeeze both of my folks into the room.  They provide bowls of chocolate that my folks snacked on while watching the operation and listening with headphones.  My father was fascinated with this and he keeps talking about the procedure.  When I came out of the room, the entire office staff stood and gave me an applause.  I felt very cared for and supported.  I’ve never experienced this with a doctor’s office before.  Above and Beyond!  I went home and slept.  The next day, we had our post-op appointment and again, I was greeted by the entire staff with such sweetness and kindness.  They were so excited for me.  Literally, they said Friday is their happy day because they get to see all of the patients fixed.  How refreshing to see people who care about their patients!  I work in the medical field so I know how truly rare this is.  Dr. Graham was sweet and very calming.  He checked my eyes and they are now perfect!!!  I have worn contacts since I was eleven years old.  I don’t remember ever having perfect eyes.  This is so wonderful!  I wish I did it earlier, but I am glad that I waited for Dr. Wallace and his group.  So, I wanted to say a big, public thank you to Dr. Wallace and his entire staff.  You guys are truly remarkable!  I am so very grateful!!!!  See you in a month with my eagle eyes!

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Lauren K.