THEY REALLY CARE
Let’s just say I cried when I was able to see Dr. Wallace face right after the surgery. He changed my life. The best investment ever. Let me tell you the story:
After researching for months, this place, by far, gave me the best consultation. Dr. Tabanfar, who did my eye exam, is amazingly sweet and patient. I had a million questions, yet she was calm to answer all of them… no joke.
Karen, practice coordinator, was very positive and sweet. She went over every details and didn’t rush me to make my decision. She made me feel confident to sign up for LASIK.. aka she does her job really well.
I finally got to see Dr. Wallace on my surgery day. He was so happy for me and I loved his energy. During the surgery, he talked through everything that he was doing. There was a moment when everything went white and I told Dr. Wallace during the surgery. He was calm and said it’s okay, so I calmed down and trusted him.
When the surgery was done, I opened my eyes… I instantly had tears in my eyes, because I was able to see who was right in front of me!
Staff is great. They’re really sweet and positive. They respond to you asap and efficiently. Place is always clean. As I’m waiting in one of the rooms.. I realize there are no dust on their desks!
I love talking about my surgery experience. It was quite .. adventurous. Dr. Wallace voice was soothing and made me trust his skills.
Post-surgery check-ins are great too. Their service is as great as it was before surgery. It makes me feel like they really care.